The rapid shifts in society brought on by the coronavirus pandemic open up an opportunity to understand the challenges children face in school at the system level. Parents tend to address their child’s issues “in the moment,” at a specific (and perhaps, granular) level. This makes sense: parents understand their children’s experiences in school via a limited set of data from a limited number of informants. The COVID crisis brought school into the home, and as such, gave parents a new view into their child’s school experience, a chance for parents to pause, step back, and partner with the school to explore challenges from a systems level. In order to do this, parents need to understand not only how schools work, but how the systems of schools work. A child in one system context looks different than the same child in another system.








